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Tom Babineau :: Blog :: Walsham/Cmss-Cultural Software Production & Use

November 05, 2006

Walsham/Cmss-Cultural Software Production & Use
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This is an interesting qualitative article that is apparently a continuation of previous research by Walsham. His use of Structuration Theory, developed Anthony Giddens, to analyze the two cross-cultural software development projects is apparently unique in the IS field. He makes what I consider to be a very direct statement about this paper: "The primary contribution of this paper has been to provide such a theoretical basis, drawing from structuration theory, which was used to analyze cross-cultural software production and use."

This research is interesting to a few fields of study. One almost can't go through an MBA organizational behavior class without studying Hofstede, so it is easy to see how this paper could have been published in a management practice or organizational behavior journal. I am not sure that the theorists in these fields would agree with Walsham’s assessment of the Hofstede’s usefulness in this study. This research again seems to be leaning towards those disciplines a touch more than IS&T, but it is a great reminder to developers that systems are not used in a vacuum or heterogeneously accepted around the globe. Because of this aspect of the research, I will probably be able to use this in my 360 paper (thanks Terry).

Walsham makes an important point about the dynamic nature of culture. He is spot on with his assessment that culture changes, primarily because of outside forces. However, there is a trap that gets researchers caught up: globalization (i.e., “The World is Flat” by Freedman). While there is some effect on modern societies from the proliferation of what Walsham calls ICTs, research has found that local culture and traditions usually trump globalization practices in real world research. Globalization has not infiltrated as far as some might think.

Keywords: Culture, IS 360, Walsham

Posted by Tom Babineau


Comments

  1. I suppose that if this paper were read by IS developers, they should conclude that they cannot automatically assume that there are standard cultural norms regarding IS that transcend other social structures.  They need to go into a cross-cultural enterprise expecting social disconnect somewhere along the line.   

    Sungsoo KimK. Douglas on Sunday, 05 November 2006, 18:30 Pacific Standard Time # |

  2. I have also been through classroom discussions regarding Hofstede and his theories.  I reviewed his work by Googling him.  The guy who wrote his Wikipedia entry seems to have lost his fondness for Hofstede's Power-Distance cultural dimension.  There apparently are theories that supercede good ol' Geert and kind of flesh out the dimensions a bit.  Interesting reading about someone I keep running into in my "new" academic career (kinda like Maslow & the Hierarchy of Needs!).

    Frank MossFrank Moss on Sunday, 05 November 2006, 18:38 Pacific Standard Time # |

  3. I have also been through classroom discussions regarding Hofstede and his theories.  I reviewed his work by Googling him.  The guy who wrote his Wikipedia entry seems to have lost his fondness for Hofstede's Power-Distance cultural dimension.  There apparently are theories that supercede good ol' Geert and kind of flesh out the dimensions a bit.  Interesting reading about someone I keep running into in my "new" academic career (kinda like Maslow & the Hierarchy of Needs!).

    Frank MossFrank Moss on Sunday, 05 November 2006, 18:38 Pacific Standard Time # |

  4. I don’t know Hofstede but I think that this paper is closely related to organizational behavior and culture. Nowadays outsourcing plays an important role in globalization era. It brings people from different cultures and countries to work together. Thus, in my opinion, it depends on project manager who leads team members to work together and blends their differences to produce a harmonious work.

    Sumonta KasemvilasSumonta Kasemvilas on Sunday, 05 November 2006, 21:27 Pacific Standard Time # |

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